Refund & Return Policy – Banomila

At Banomila, every purchase is backed by our commitment to quality and customer satisfaction. If your order isn't right for any reason, our straightforward returns process ensures you're never left out of pocket. Please read the full details below before initiating a return.

Returns We Accept

We accept returns for both defective and non-defective products within 30 days of delivery. Items must be returned in new, unused condition in their original packaging. Please note: exchanges are not offered — if you'd like a different item, return the original and place a fresh order.

How to Return an Item

To start your return, email us at sanjivsahu076@gmail.com and include:

• Your order number
• The reason for the return
• Photos if the item is damaged or incorrect

We'll confirm the return address and walk you through next steps. Returns are made by post, and return postage is the customer's responsibility. We charge no restocking fees.

Refund Timeline

After we receive and inspect your return, approved refunds are issued within 15 days back to your original payment method. A confirmation email will be sent once processed. Original shipping costs are non-refundable unless the return results from our error.

Damaged or Incorrect Orders

Received something damaged, faulty, or not as described? Contact us straight away at sanjivsahu076@gmail.com with your order number and photos. We'll make it right at no additional cost to you.

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Banomila
3 Cardiff St,
London SE18 2SQ
United Kingdom

Customer service contact
sanjivsahu076@gmail.com
+447545329439