Privacy Policy

Privacy Policy – Banomila

Your privacy is important to us. This Privacy Policy explains how Banomila collects, uses, stores, and protects your personal information when you visit our website or make a purchase. By using our store, you agree to the practices described in this policy.

Who We Are

Banomila is an online home decor and lifestyle retailer based in the United Kingdom. Our website is operated at banomila.myshopify.com.

Information We Collect

We collect personal information you provide directly to us, including:

  • Name, email address, phone number, and delivery address when you place an order
  • Payment details (processed securely — we never store full card numbers)
  • Account login information if you create a customer account
  • Communications you send to our support team

We also automatically collect certain data when you browse our store, such as your IP address, browser type, pages viewed, and referring website, via cookies and similar technologies.

How We Use Your Information

We use your personal data to:

  • Process and fulfil your orders
  • Send order confirmations, shipping updates, and customer service responses
  • Improve our website, products, and services
  • Send marketing emails (only with your consent — you can unsubscribe at any time)
  • Comply with legal obligations

Sharing Your Information

We do not sell your personal data. We share information only with trusted third parties necessary to operate our business, including payment processors, shipping carriers, and our e-commerce platform provider (Shopify). All third parties are required to handle your data securely and in accordance with applicable law.

Cookies

Our store uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can control cookie settings through your browser. Disabling cookies may affect some features of our site.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order records are typically kept for up to 7 years for accounting and legal compliance.

Your Rights

Under UK GDPR, you have the right to access, correct, or delete your personal data, restrict or object to its processing, and request data portability. To exercise any of these rights, please contact us at the details below.

Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our store is hosted on Shopify, which maintains industry-standard security protocols.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date. We encourage you to review this page periodically.

Banomila
3 Cardiff St,
London SE18 2SQ
United Kingdom

Customer service contact
sanjivsahu076@gmail.com
+447545329439